Delivery Policy
Ghar Ka Khana Islamabad
Last Updated: 09 April 2026
At Ghar Ka Khana Islamabad, we are committed to delivering fresh, hygienic, and homemade Pakistani meals to customers across Islamabad and Rawalpindi. This Delivery Policy explains how our delivery process works and what customers can expect when placing an order.
1️⃣ Delivery Coverage Areas
We provide homemade food delivery across major areas of:
📍 Islamabad — including major residential and commercial sectors such as G-6, G-7, G-8, G-9, G-10, G-11, I-8, I-9, I-10, F-10, F-11, H-8, H-9 and nearby areas.
📍 Rawalpindi — including Saddar, Chaklala, Bahria Town, DHA, Satellite Town, Westridge, Peshawar Road, Commercial Market and surrounding locations.
Delivery availability may vary depending on distance and accessibility.
2️⃣ Delivery Time
Our standard delivery time is:
🕒 1–2 hours after order confirmation
Delivery time may vary depending on:
- Order volume
- Traffic conditions
- Weather conditions
- Distance to delivery location
We always try our best to deliver meals as quickly as possible.
3️⃣ Scheduled Deliveries
Customers may request scheduled deliveries for:
🍱 Daily meals
📅 Weekly meal plans
📦 Monthly meal plans
Scheduled deliveries help ensure timely preparation and delivery.
4️⃣ Delivery Charges
Delivery charges may apply depending on:
- Delivery location
- Distance from kitchen
- Order size
Delivery charges, if applicable, will be communicated during order confirmation.
5️⃣ Minimum Order Requirement
Minimum order value:
💰 Rs. 250
Orders below the minimum value may not be accepted.
6️⃣ Customer Availability
Customers must ensure:
✔ Someone is available at the delivery address
✔ Phone number is active and reachable
✔ Delivery address is accurate
If the customer is unavailable, delivery delays may occur.
Repeated delivery failure due to customer unavailability may result in order cancellation.
7️⃣ Delivery Delays
While we aim for timely delivery, delays may occur due to:
- Traffic congestion
- Weather conditions
- Road closures
- High demand periods
We appreciate your patience in such situations.
8️⃣ Delivery Confirmation
Once your order is delivered:
✔ You may be asked to confirm receipt
✔ Payment (if COD) must be completed
✔ Order should be checked immediately
Any issues should be reported promptly.
9️⃣ Special Delivery Requests
For bulk orders or special meal requests:
✔ Advance notice may be required
✔ Delivery time may vary
✔ Additional charges may apply
Details will be shared at the time of booking.
🔟 Failed Delivery Attempts
Delivery may fail if:
❌ Incorrect address provided
❌ Customer unavailable
❌ Phone not reachable
In such cases:
- Order may be cancelled
- Refund eligibility may vary
1️⃣1️⃣ Food Handling After Delivery
Once food is delivered:
✔ Customers should store food properly
✔ Food should be consumed within recommended time
We are not responsible for food quality issues caused by improper storage after delivery.
1️⃣2️⃣ Policy Updates
We reserve the right to update this Delivery Policy at any time.
Updates will be posted on this page.
📞 Contact Information
For delivery-related inquiries:
Ghar Ka Khana Islamabad
📞 Phone / WhatsApp:
+92 315 5259534
📧 Email:
info@gharkakhanaislamabad.pk
📍 Service Areas:
Islamabad & Rawalpindi